Module 9

In-House v. Outsourcing on a Strategic Department basis

• Understand differences between In-house, Outsourced, and Hybrid (outsourced infrastructure managed in-house) models.
  • Which model is right for you?
• Understand cost recovery mechanisms.
• Learn to assess outsourcing options v. in-house workload.
• Obtain an understanding of how to evaluate and select in-house tools.
• Learn how to select vendors and hosted tools.
• Understand staffing requirements necessary to support selected model.
• Become familiar with managing workflow (in-house and vendor).
• Learn how to measure accuracy.
• Learn about potential liability considerations.
• Gain a general understanding of department structure trends and possible future state.

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